1. INTRODUCTION

These Terms and Conditions (these “Terms”) are entered into between SR Perfect Awakenings Limited trading as Indulgent Affairs (“we”, “us” or “Indulgent Affairs”) and you.

We offer a welcoming space where like-minded people can meet, chat, and explore their passions. We provide our products and services, some of which are free, some of which are paid for, via desktop and web mobile (the “Services”).

The Services are strictly limited to individuals who are at least eighteen (18) years of age and who otherwise satisfy the eligibility requirements set out in these Terms. Persons under the age of eighteen (18) years are not permitted to access or use the Services and must discontinue use immediately.

2. ACCEPTANCE OF TERMS AND CONDITIONS

By creating an account on our Services, you agree to be bound by (i) these Terms, (ii) our Safety Tips, (iii) Community Guidelines and (iv) any additional or special terms notified to you at the time of accessing or purchasing certain Services. You further confirm that you have read and acknowledged our Privacy and Cookie Policy which, together with the above, are incorporated into these Terms by reference.

If you do not agree to be bound by these Terms, you must immediately cease use of the Services

3. USER ELIGIBILITY

You may access and use the Services only subject to the conditions set out below. By doing so, you represent and warrant that, at all times:

• You are at least eighteen (18) years of age and legally capable of entering into a binding contract with us.
• You will comply with these Terms, our Safety Tips, Privacy and Cookie Policy, Community Guidelines and all applicable laws and regulations.
• You satisfy all registration conditions specified on the Services.
• All information you provide is complete, accurate, truthful, and not misleading. You agree to be honest and transparent when completing your profile and in all interactions with other users and with us.
• You acknowledge and accept that the Services are intended solely to facilitate personal connections between individuals on a non-commercial and non-financial basis, with the primary objective of forming committed relationships.
• You will at all times respect and adhere to the intended purpose of the Services.
• You are not listed on any Sex Offender Register.
• You have never been convicted of any offence involving fraud, sexual misconduct, violence (including domestic violence), harassment, terrorism, or hate crimes.

We reserve the right to refuse, suspend, or terminate your access to, or membership of, the Services at any time if you fail to meet, or cease to meet, any of the above conditions.

4. REGISTRATION

Registration to our Services is free. You must not create more than one account.

You are required to provide all information necessary to complete your profile on the Services (including photos, where applicable) and to ensure that such information remains accurate and up to date. You acknowledge and agree that certain information you provide will be made publicly available on the Services.

All information provided by you during registration, and at any time thereafter, must be complete, accurate, and truthful. You are solely responsible for any consequences arising from the disclosure of such information, whether affecting you or any third party. For safety and privacy reasons, we allow the use of shortened names, initials, or nicknames (“Display Name”) instead of your full legal name in your public profile. You must not You must use your Display Name in a manner that is offensive, deceptive, or infringes the rights of others.

By disclosing or publishing information, data, text, content, images, or any other material relating to you, you irrevocably waive any right to bring a claim against us in connection with such disclosure or publication. This includes, without limitation, claims relating to alleged infringement of image or personality rights, honour, reputation, or privacy that may result from the distribution or dissemination of such material.

For more details on the information we collect from you and how we use it, please consult our Privacy and Cookie Policy.

You are responsible for maintaining the confidentiality of the login credentials you use to sign up for our Services, and you are solely responsible for all activities that occur under those credentials. If you think someone has gained access to your account, please contact us immediately at the address mentioned in the ‘Requests and Complaints section below.

5. RULES OF ENGAGEMENT

• Introduction to the Rules of Engagement

To ensure the quality of interactions expected by both us and other users, you must observe a standard of ethical conduct in your expression and behaviour. This includes treating other users and our Customer Service representatives with respect and complying with all applicable laws and regulations.

To uphold this standard of quality, responsibility, and ethics, we allow users to report any content (including photographs, text, video, audio, or other material), behaviour, or comments that may violate these Terms, our Safety Tips, Privacy and Cookie Policy, Community Guidelines, third-party rights, or applicable laws and regulations. Please note that the list of prohibited content and conduct below is not exhaustive. By using the Services, you acknowledge and accept that the information you provide, as well as your behaviour, comments, or published content, may be subject to moderation.

As a user, you agree to abide by the following rules of engagement and will not, under any circumstances:

• Post your own personal contact details, or disclose another person’s personal information (e.g., email address, postal address, telephone number) in any manner, including within a profile or photo.
• Post content that infringes upon the rights of others, including rights of publicity, privacy, copyright, trademark, intellectual property, or contractual rights.
• Impersonate any individual or entity.
• Solicit passwords or request personal identifying information for commercial or unlawful purposes.
• Solicit money from, defraud, or attempt to defraud any user.
• Send bulk messages, spam, or unsolicited communications.
• Post content that constitutes hate speech, threats, sexually explicit, erotic or pornographic material/photos, incites violence, or contains nudity or graphic/gratuitous violence.
• Post content that promotes racism, bigotry, hatred, terrorism, discrimination, or physical harm against any group or individual.
• Publish content that constitutes sexual harassment, cyber-harassment, offences against minors, or any other unlawful conduct.
• Publish illicit content or promote illegal products or services.
• Insult, bully, stalk, intimidate, assault, harass, mistreat, or defame any individual.
• Use the Services for any harmful, malicious, or nefarious purpose.
• Use the Services in any way that may cause damage to us.
• Use the Services for purposes contrary to their intended use, including commercial or political purposes.
• Use the Services for any illegal purpose or in violation of these Terms.
• Use the Services to promote or facilitate transactional relationships, services of a sexual nature, or non-consensual sexual acts.
• Employ robots, bots, spiders, crawlers, scrapers, proxies, or other automated tools or processes to access, retrieve, index, data-mine, reproduce, or circumvent the navigational structure or presentation of the Services.
• Use another user’s account, share an account with another user, or maintain more than one account.
• Create a new account after your account has been terminated by us, unless you have received express permission to do so.
• Submit false, misleading, or unfounded reports of user behaviour or content, or misuse the internal reporting systems.

Your breach of any of these rules constitutes a material breach of your contractual obligations under these Terms.

We reserve the right to suspend or terminate your account, without notice and without refund, if you violate these rules, misuse the Services, or engage in conduct that we deem inappropriate or unlawful, whether occurring on or off the Services. Where unlawful activity is suspected or confirmed, we reserve the right to report such activity to the relevant authorities.

Account closure shall not limit our right to seek damages or other remedies to recover any losses incurred by us as a result of your breach of these Terms.

• Detecting and reporting content contrary to our rules of engagement and/or illegal content

To help ensure that users comply with our rules of engagement, and to meet our obligations as a content host, we have implemented measures and tools that allow users to report offensive or inappropriate content. For further details, please refer to our Safety Tips, Community Guidelines and Privacy and Cookie.

• Consequences of Breach of these Terms

As soon as we become aware of any content or behaviour that violates these Terms, our moderation team may take appropriate action, which may include, without limitation, removal of the content, suspension or termination of the user’s account, and/or blocking of email addresses or other identifiers associated with the offending individual(s).

6. SERVICES

• Basic features

Your registration to the Services allows instant access to basic features available free of charge.

Basic features and functionalities notably include the creation of your account profile, certain search functionalities, browsing other user’s profiles and access to some events and activities. Communicating with other users requires a subscription.

• Chargeable Services

We offer users the option to access additional features through paid services. Pricing may vary depending on factors such as subscription duration, special offers and promotions.

Purchases may consist of recurring subscriptions and/or one-off payments (collectively, “Purchases”), which provide access to enhanced features and functionalities. The details of such paid services (“Chargeable Services”) are made available on the Services prior to the completion of any Purchase.

From time to time, we may modify or discontinue certain types of Purchases.

6.3 Personalised Services

Our objective is to assist you in discovering and connecting with other members on our Services who may be of interest to you. To achieve this, we may provide certain features, whether paid or free, that utilise information about your activity on the Services or that enhance the content you provide, as further described in clause 9.2 of these Terms. By using the Services, you consent to such information and content being processed, including through the use of artificial intelligence systems.

7. RULES GOVERNING PURCHASES

• General

Depending on the method by which you access the Services (e.g., desktop or mobile web), Purchases may be processed through direct billing methods supplied by third party providers such as PayPal and Worldpay.

When you choose to make a Purchase, you will be asked to confirm the transaction with the relevant payment provider. Your selected payment method, whether a payment card or a third-party account (your “Payment Method”), will then be charged at the price displayed for the Purchase(s) you have selected. By proceeding, you authorise the applicable third-party provider (e.g., PayPal or Worldpay) to process the charge.

A Purchase is deemed confirmed once the financial transaction has been authorised and verified by your bank or third-party payment account.

• Subscription Auto-Renewal and Automatic Payments

If you purchase a recurring subscription (a “Subscription”), your Payment Method will be billed for the duration of the current Subscription term. At the end of each Subscription term, the Subscription will automatically renew for an equivalent period, unless otherwise specified at the time of Purchase or unless you cancel auto-renewal in accordance with these Terms.

By purchasing a Subscription, you agree to pay all recurring charges for the entire Subscription period and any subsequent renewal periods until you cancel auto-renewal.

Some Subscriptions may be offered at a reduced price for an initial period (“Introductory Offer”), after which the Subscription will automatically renew at the standard rate, unless cancelled.

Your Payment Method details will be securely stored by the payment provider (e.g., PayPal or Worldpay) and used for renewal payments. You may update your Payment Method at any time. By accepting these Terms, you authorise us to process renewal payments (or instalments, if applicable) using the updated Payment Method.

Any objections to payments already processed must be directed to our Customer Service team at the contact details set out in the “Requests and Complaints” section. Please note that cancelling a payment already made does not relieve you of the obligation to pay any outstanding amounts owed for the current Subscription period, provided you have cancelled auto-renewal in accordance with these Terms.

• Right to cancel

Subscriptions commence upon Purchase confirmation. In accordance with applicable law, you have the right to cancel a Purchase within fourteen (14) days from the day following the Purchase. To exercise this right, contact us at the email address specified in the “Requests and Complaints” section.

Refunds will be issued within fourteen (14) days of receipt of your cancellation request and processed via the same Payment Method used for the original Purchase.

If you access your account and use the Services before the expiry of the fourteen (14) day cancellation period, your first login shall constitute an express request for immediate access to the Services and you will be charged accordingly.

Purchases via Apple/Google Platforms

If you purchased a Subscription or Paid Service through Apple’s App Store or Google Play, cancellations and refunds are managed exclusively by Apple or Google under their respective terms and conditions. To request a refund, you must log into your Apple ID or Google ID account and follow the applicable refund instructions.

8. CANCELLATION, SUSPENSION, AND CLOSURE OF ACCOUNTS

• Subscription cancellation (termination of auto-renewal)

Unless otherwise specified at the time of Purchase, you may cancel the automatic renewal of a Subscription at any time beginning twenty-four (24) hours after the initial Purchase and up to at least forty-eight (48) hours prior to the scheduled renewal date. All amounts charged to your Payment Method will be retained, and your Subscription will remain active until the end of the then-current term.

Deleting the application from your device does not cancel your Subscription. To terminate auto-renewal, you must log in to your account and follow the instructions provided.

Once auto-renewal has been cancelled, you may continue to use the Subscription until the end of its current term. Any outstanding instalments for that term remain due and payable. Upon expiry, access to paid features will cease, though you will retain access to the free features.       

We reserve the right to cancel the automatic renewal of your Subscription at any time, for example, due to changes in our offerings. Should this occur, you will be notified in advance.

8.3 Account suspension

If you no longer wish to receive messages or have your profile visible to other users, you may request suspension of your profile at any time through your account settings. Suspension is temporary, does not cancel or extend any Subscription (including renewals), and does not affect your payment obligations. You may reactivate your profile at any time.

8.4 Account closure

You may close your account on the Services at any time by following the instructions in your account settings. If you encounter difficulties, you may contact our Customer Care team for assistance please refer to our Community Guidelines.

Account closure will take effect on the next business day following your request. From that point, you will no longer be able to access your account or use any associated Purchases. Closing your account does not terminate any active Subscription, and all instalments for the current term remain due and payable even if you cease using the Services.

Upon closure of your account, a confirmation email will be sent to you.

9. INTELLECTUAL PROPERTY

9.1 Rights we own

Ownership of all intellectual property rights in any Services’ trademarks, names, logos, graphics, photographs, animations, texts or information provided and/or created by or on our behalf and used by us for the purpose of and/or in connection with the provision of the Services or the performance of any of our obligations under these Terms remain the sole property of Indulgent Affairs (or where applicable, its licensors) and may not be reproduced, used or communicated without our express authorization

We grant you a limited, personal, non-exclusive, non-transferable, and non-commercial right to use the Services solely for your private purposes and only for so long as you maintain an active account with us. Any other use is strictly prohibited.

You may not copy, reproduce, download, broadcast, transmit, modify, commercially exploit, or distribute any content from the Services, including content created by other users, except strictly for private and personal use. Unauthorised use may give rise to legal action.

9.2 Rights you grant us

You own all of the content you provide to us (your “Content”), but you also grant us the right to use Your Content as provided in these Terms.

By having an account and using the Services, and for so long as you have an account with us, you grant us a worldwide, perpetual, irrevocable, transferable, sub- licensable, royalty-free right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, translate, modify, reformat, incorporate into other works, advertise, distribute and otherwise make available to other users of the Services Your Content, including any information you authorise us to access from other third- party sources (if applicable), in whole or in part, and in any way and in any format or medium currently known or developed in the future. Our license to your content shall be non-exclusive, except that our license shall be exclusive with respect to derivative works created through use of our Services. For example, we would have an exclusive license to screenshots of our Services that include your content.

10. DISCLAIMERS, INDEMNITY AND LIMITATION OF LIABILITY

We provide our Services on an “as is” and “as available” basis and do not make, and cannot make, any representations about the content or features of our Services or user content.  to the extent permitted by applicable law,  we grant no warranties of any kind, whether express, implied, statutory or otherwise with respect to our Services (including all content contained therein), including, without limitation, any implied warranties of satisfactory quality, merchantability, fitness for a particular purpose or non-infringement. Indulgent Affairs does not represent or warrant that (a) our Services will be uninterrupted, secure, or error free, (b) any defects or errors in our Services will be discovered or corrected, or (c) that any content or information you obtain on or through our Services will be accurate, complete, current or appropriate for your purposes. furthermore, we make no guarantees as to the number of active users at any time; users’ ability or desire to communicate with or meet you, or the ultimate compatibility with or conduct by users you meet through the Services.

We assume no responsibility for any content that you or another user or third-party posts, sends, receives, or acts on through our Services, nor do we assume any responsibility for the identity, intentions, legitimacy, or veracity of any users with whom you may communicate with through the use of our Services. any material downloaded or otherwise obtained through the use of our Services is accessed at your own discretion and risk. we are not responsible for any damage to your computer hardware, computer software, or other equipment or technology including, but without limitation, damage from any security breach or from any virus, bugs, tampering, hacking, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure, or any other technical or other disruption or malfunction.

To the fullest extent permitted by applicable law, in no event will Indulgent Affairs, its affiliates, employees, licensors, or service providers be liable for any indirect, consequential, exemplary, incidental, special, punitive, fixed, or enhanced damages, including, without limitation, loss of profits, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (i) your access to or use of or inability to access or use the Services, (ii) the conduct or content of any users or third parties in connection with the Services; or (iii) any unauthorised access, use, or alteration of your content, even if Indulgent Affairs has been advised of the possibility of such damages. to the fullest extent permitted by applicable law, in no event will our aggregate liability to you for all claims relating to the Services exceed the greater of (a) £100 or (b) the amount paid, if any, by you to us for the Services during the twelve (12) month period immediately preceding the event giving rise to a claim.

In the event we would be held liable on the basis of your breach of any of your legal or contractual obligations under these terms, you will indemnify and hold us harmless against any damages, expenses or orders issued against us resulting from or arising in connection with such breach.

11. SAFETY

By using the Services, you agree to exercise reasonable caution when interacting with other users, particularly if you choose to communicate outside the Services or meet in person. You further agree to review our Safety Tips, Privacy and Cookie Policy and Community Guidelines prior to using the Services and to adhere to them at all times while engaging with other users.

If you choose to post or disclose any confidential or sensitive information including without limitation, personal details (such as surname, postal address, email address, or telephone number) or financial details (such as credit card or bank account information), you do so entirely at your own risk.

12. DATA PROTECTION

For information about how Indulgent Affairs collect, use, and share your personal data, please read our Privacy and Cookie Policy. By using our Services, you agree that we may use your personal data in accordance with our Privacy and Cookie Policy.  

13. MODIFICATIONS TO THE TERMS AND SERVICES

We reserve the right to update, modify, or discontinue any content, features, or functionalities of the Services, as well as to amend these Terms, at any time. Such changes may include the addition of new content or features, enhancements to existing Services, or the removal or alteration of certain elements.

You are responsible for reviewing the most recent version of the Terms, which will always be made available through the Services. Where changes materially affect your rights or obligations, we will make reasonable efforts to notify you in advance.

If any change materially impacts a feature or service that you have purchased, and you do not agree to the revised Terms, you may terminate the affected Purchase without charge and without entitlement to compensation.

Please note that use of the Services up until the effective date of the changes will remain chargeable. Continued use of the affected Purchase after renewal, or the completion of any new Purchase, will constitute acceptance of the revised Terms.

14. NOTIFICATIONS AND SERVICES MESSAGES

By using the Services, you consent to us providing you with important notices about your account or the Services. These notices can be shared directly on the Services, via app notifications or through other means associated with your account, like email. Please review your settings to control the kind of messages you receive from us. You acknowledge and agree that we will have no liability associated with or arising from your failure to maintain accurate contact or other information, including, but not limited to, your failure to receive critical information and notifications.

15. ENFORCEABILITY

If one or more provisions in these Terms are held to be unenforceable under applicable laws or regulations or as a result of a final decision by a competent court or authority, the other provisions will remain in full force and effect, to the extent permitted by law, regulation or applicable court decisions.

16. ASSIGNMENT

We may assign or transfer any of our rights and obligations under these Terms, in whole or in part, in connection with a merger, acquisition, sale of business or assets, corporate reorganization, or by operation of law, without restriction. We will use reasonable efforts to ensure that any such assignment does not adversely affect your rights or obligations under these Terms.

17. REQUESTS AND COMPLAINTS

For any requests or complaints relating to your use of the Services, please contact our Customer Service team by email at info@indulgentaffairs.com.

18. APPLICABLE LAW – DISPUTES

These Terms shall be governed by, and construed in accordance with, the laws of the United Kingdom, without prejudice to any mandatory consumer protection laws applicable in your country of residence.

Before commencing legal proceedings in any court, you must first notify us in writing, with an email copy to info@indulgentaffairs.com of any dispute in order to allow for an attempt at amicable resolution.

If no amicable resolution is reached, any dispute relating to these Terms shall fall within the jurisdiction of the courts of your country of residence, provided that such courts are located within a Member State of the European Economic Area, the United Kingdom, or Switzerland.

19. ABOUT US

The Services provided by Indulgent Affairs to you pursuant to these Terms are offered by SR Perfect Awakenings Limited, a private limited company incorporated in England and Wales with registered company number 16563745 whose registered address is at 20 Wenlock Road, London, England, N1 7GU.